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  • Aim Assist


    Your in-game acceleration is too high with the sensitivity that high and I'm sure you are hitting the turn speed limit. I've been working on an updated Overwatch profile for you to try and was hoping to have it done today, but looks like it will be ready on Monday.
  • Rainbow Six Siege Profile


    I'd be willing to bet your sensitivity is set too high and you are exceeding the game's turn speed limit. Please read this and you will have a much better understanding about how to set the sensitivity. Next, start with either Prowler's or our sample profile and use the settings exactly in the profile to start. Make small adjustments in sensitivity 3-5 points at a time until it feels the way you like.
  • Choppiness/dpi feels weird


    Yes, you have found the game's maximum turn speed limit and I'm guessing you have your mouse sensitivity pretty high, correct? Read this and it will help you a ton!

    What game are you playing?
  • XB1: Rainbow Six: Siege profile


    If you are using 100 sensitivity you will exceed the game's turn speed limit and have problems. Please read this.
  • Rainbow Six siege Settings


    Did you change the DPI setting in the KeyMander software and remember to upload it to KeyMander? If not, you are at the default setting in the software (2000dpi) and 6200 on the mouse which is very likely causing you to hit the turn speed limit of the game as explained here.
  • My experience with Keymander! Please read!


    I also come from pc gaming where I enjoy a very fast snap but after the snap it's very hard to pin point with my aim as It tends to pixel hop at very fine movementskiltajuice

    The console version of R6:S uses a completely different (and much, much slower) turn mechanic than the PC version. The PC version does not have a maximum turn speed limitation like the console version as described here, so you need to get used to turning a little slower.

    playing r6 siege using a logitech g910 and razer basilisk mouse diagonal acceleration is now set to 50 which seem to make an improvementkiltajuice

    Diagonal acceleration works sort of similarly to mouse prediction which helps to smooth the horizontal movement to make long turns level, but it tends to increase that "stair-step like" diagonal movement. Using a setting of 100 removes the smoothing entirely, but depending on the game's aim/look mechanic it may feel "floaty" or hard to turn fast horizontally without some degree of smoothing. 95-100 is a good setting for expert users on most games, but that setting may be hard to get used to for newer KeyMander users. A setting of 85 is a good compromise in most games but not all, so try bumping to 95 and see how it feels for you with diagonal movement.

    BTW, we will be working on an update to our R6:S profile this week, so stay tuned for a new profile.
  • Best settings for Fortnite Battle Royale


    There is no lag, but if you did not use the sample profile and set everything as stated above, you could be experiencing the maximum turning speed limit. Did you download the Fortnite sample profile? Which profile slot did you put it in?
  • Latency


    Did that help? If you attach your profile we can take a look at it as well. Since BO4 and Fortnite both have pretty high turn speed limits I'm guessing your in-game acceleration setting and mouse sensitivity are set very high, and causing the issue.
  • Aiming lag


    As I mentioned, there isn't any aiming lag in KeyMander but if you exceed Rainbow Six's maximum turn speed you will feel it move slower and slower the more you exceed the limit (the faster you go). Basically, while you are moving faster than the game's max turn speed input, the game will stop responding until the speed drops back down below the maximum input level, giving you that "lag" feel. R6S has a much lower maximum turn speed than games like Call of Duty Black Ops 3, so the effect is much more noticeable. To get familiar with the game's maximum turn speed, just hold the right controller stick all the way to the right and watch your view to see the fastest look speed that game can attain. You will need to get a feel for this speed and learn to move your mouse within this speed limit. You also need to set your mouse properly as described above, since too much boost in sensitivity will easily cause you to jump above the max turn speed and feel.

    Here's our sample profile for Rainbow Six: Siege. After you download it and import it into the KeyMander software, remember to upload to KeyMander before you are done! Set the in-game settings as noted on the profile page and you should be good.
  • 2000 dpi mouse not high enough for precision?


    The GKM602R keyboard and mouse combo is designed for casual to intermediate level gamers, and comes in one of our basic kits to get people started with KeyMander. However, if you are already a more advanced gamer (and it sounds like you definitely are), you can do a few things to help smooth the mouse a little but ultimately, at your skill level you will want a higher resolution mouse to snap off quick headshots. While running and gunning in CoD games is fine with the GKM602R mouse, I normally suggest 4000 dpi or higher mice for sniping in games like BF1 or R6:S. We have a KeyMander Performance Kit available that includes a 5000 dpi mouse and is likely much better suited to your skill level.

    I'm using the Kaliber mouse as well, set on 1000DPI.KeymanderMan
    The mouse needs to be set to maximum, so if you have the same kit as Marksman with the GKM602R, then you need it set to 2000 dpi.


    I looked up what DPI settings the pros use, and most of them use like 800 or less. Higher DPI means the mouse is more sensitive to movement, right? So should we set it lower if we want to be precise with fine mouse movements?KeymanderMan
    The dpi settings you describe are for use in PC gaming, but we are playing in a console environment in a game designed for joystick controllers, so those rules do not apply. Here's some information to help you better understand the difference of the console environment, and the way to work within it with the mouse.

    It is easiest to think of it like this: PC games normally have no maximum rate of movement because they are designed for a mouse, however console games MUST have a peak speed so that when mashing the joystick to the side the speed does not increase exponentially until all you see is a blur. The game's maximum turn speed which is controlled by the in-game sensitivity setting (think Insane in Call of Duty games) sets our basic speed limit (maximum turn speed), and our software takes that movement range and divides it into resolution steps with the peak being equal to KeyMander's programmed resolution setting. The higher the resolution setting, the finer the movement steps become which is why a mouse with 4000 dpi or more will have smoother movement. It is also possible to set your mouse to exceed the game's maximum turn speed (by boosting acceleration, sensitivity or deadzone settings too high), causing the game to ignore that input and feel slow, sluggish or laggy until the mouse output (movement speed) drops down below the game's maximum turn speed. Games like Black Ops 3 have very high maximum turn speeds so they very forgiving with an incorrectly adjusted mouse, but games like Rainbow Six: Siege have a lower maximum turn speed and require more testing and tweaking to dial in a good setting. Now, this description is a huge oversimplification and is not a perfectly accurate depiction of the process, but it does make it much simpler to understand the basics of what is happening to better set up your mouse so I hope it helps.
  • Aiming jittery


    Hi Cris574,

    What console are you using? You may be able to use a Battlefield 4 profile as a base, and adjust the deadzones and mouse sensitivity as needed.

    The deadzone setting counteracts the non-responsive area built around the controllers' thumbsticks which causess slow response when moving or lack of response when making tiny movements. It needs to be set correctly, but that is not what is causing the issue you described.

    A jittery mouse response can be caused by a few different things, and since we don't know what mouse you are using we will check the usual suspects:
    1. Profile mouse sensitivity- Having the mouse dpi and/or the KeyMander's mouse dpi setting too low, while the profile's mouse sensitivity is set too high can cause a choppy mouse response. Think of the mouse's maximum dpi as a maximum accuracy range, and think of the mouse sensitivity setting in the profile as the scale by which that maximum range is chopped up. The higher the dpi range, the finer the control you have within the maximum range. If we have a range of 1-100 in blocks of ten, you have ten options for sensitivity. If we change to blocks of 1, you get 100 options and a lot more ability to dial in a perfect setting.
    2. Exceeding maximum turn speed- If you have the mouse sensitivity set too high and exceed the game's maximum turning speed, you will have poor response with the mouse. Read this link Understanding Mouse Settings and make sure to set the mouse sensitivity so that peak mouse speed is near or not too far over the game's max turn speed. I prefer to set the sensitivity so that the fastest speed I normally swipe is about at the max turn speed. This gives me a good overall feel for most games without having to make a custom mouse curve. As you get better with KeyMander or the more you play certain games, you may find yourself wanting to have a faster initial mouse speed or a lower upper speed limit, etc. so at that point it's worth spending the time to create a custom mouse curve.
    3. Mouse sensor vs. gaming surface- This is a somewhat common problem and an easy fix. Some mouse sensor types work better on certain surfaces, so get an appropriate type of mouse pad for your sensor type. If you are using an optical mouse, use a good textile type mouse pad. If you are using a laser mouse, try a harder surface pad. There is a lot of really tweaky information on the web if you are interested, but any decent mouse pad will normally work well enough. You really just need to make sure you're not using the mouse directly on a desk, or highly reflective surface such as metal or glass.

    Let me know if this helps!
  • Twitchy Aim for Hunt: Showdown on PS4


    We ordered the game today so we will create a profile for it so we can see what's going on. Here's a simple test to see if the game's speed limit is the issue or something else. With the in-game sensitivity set at maximum, hold the right thumbstick all the way to the right and see how fast it turns. If you are trying to turn faster than that, the game's maximum turn speed is the issue. If that speed is fine but you cannot make it turn that fast with the mouse, it may be a deadzone issue or something else. Let us know what you find with that test.
  • Advanced Settings: Custom Mouse Curves

    KeyMander lets you upload multiple profiles, so a great way to take advantage of this ability in multiplayer games is to create special profiles that are optimized for different weapons, vehicles or maps to give you an advantage in specific situations. Once you are familiar with the KeyMander Software and have a pretty good feel for the way the mouse responds in different games, you may get to the point where your desire to fine tune the mouse response goes beyond the ability of the standard settings, and it's time to venture into custom mouse curves with the Curve Setting Editor shown below.
    t495zpd9d03n2ucs.png

    Curves change the mouse response from a linear mouse movement vs. aim/look speed, to a faster (or slower) non-linear movement vs. aim/look speed. In other words, you can make the aim/look speed faster with less mouse movement, increase turn speed with less movement, etc. which completely changes the overall feel of the mouse in-game. It is important to note that this does require a significant amount of time spent testing and playing in simulation mode to create a custom curve that fits your needs. The information below provides some explanation and illustration of the things you can do with custom mouse curves.

    Curve
    The Curve is the relationship of Mouse Velocity (physical mouse speed) to Aim Velocity (on-screen speed). When the physical mouse and on-screen speed are the same, the curve looks like this:
    yjkh0n8m4ka2re9o.png

    Mouse Velocity increases from left to right. Aim Velocity increases from bottom to top. As you adjust the curve up and down, the relationship of the physical mouse speed to on-screen speed changes. The two sections represent different movements:
    d9hlkf6cyzyi3juo.png
    A: Close Aiming Movements B: Long Turning Movements

    Pulling the Curve up makes the on-screen movements faster and pulling the curve down restricts the speed – of A or B as the mouse is moved.

    Adjusting the Curve
    Adjusting the curve allows you to fine tune turn acceleration, deceleration, high and low speeds with limits, and boost velocity. Use the graph points to adjust the curve to suit your needs. Use the examples below to understand how adjusting (A) Aiming and (B) Turning affect movements in the game:

    (A) Low Aim Speed / (B) High Turn Speed
    cx2j7uwg90v3h44s.png

    (A) Increasing Thrust for Aiming / (B) Prevent High Turn Speed
    twvr5d9znjy8771n.png

    (A) Normal Aim Speed / (B) Increasing Thrust for Turning
    wvmrwcnmxs5eb5u9.png

    (A) Normal Aim Speed / (B) Low Turn Speed
    4mlf62b0nfxgaod2.png

    (A) Decrease Aim Speed / (B) Normal Turn Speed
    k5vrbzj0v6sqaank.png

    Although it takes time, testing out different curve settings can help you fine tune the mouse response to better suit your needs.
  • (XB1): Rainbow Six: Siege, Mouse twitching/ Can't shoot anyhting.


    The curve changes the mouse response from a linear mouse movement vs. aim/look speed, to a faster (or slower) movement vs. aim/look speed. In other words, you can make the aim/look move faster with less mouse movement and change the feel of the mouse. However, this does require a significant amount of time spent testing and playing in simulation mode to create a custom curve that fits your needs. Here's an explanation of mouse curves from the User Manual:

    Curve
    The Curve is the relationship of Mouse Velocity (physical mouse speed) to Aim Velocity (on-screen speed). When the physical mouse and on-screen speed are the same, the curve looks like this:
    yjkh0n8m4ka2re9o.png

    Mouse Velocity increases from left to right. Aim Velocity increases from bottom to top. As you adjust the curve up and down, the relationship of the physical mouse speed to on-screen speed changes. The two sections represent different movements:
    d9hlkf6cyzyi3juo.png
    A: Close Aiming Movements B: Long Turning Movements

    Pulling the Curve up makes the on-screen movements faster and pulling the curve down restricts the speed – of A or B as the mouse is moved.

    Adjusting the Curve
    Adjusting the curve allows you to fine tune turn acceleration, deceleration, high and low speeds with limits, and boost velocity. Use the graph points to adjust the curve to suit your needs. Use the examples below to understand how adjusting (A) Aiming and (B) Turning affect movements in the game:

    (A) Low Aim Speed / (B) High Turn Speed
    cx2j7uwg90v3h44s.png

    (A) Increasing Thrust for Aiming / (B) Prevent High Turn Speed
    twvr5d9znjy8771n.png

    (A) Normal Aim Speed / (B) Increasing Thrust for Turning
    wvmrwcnmxs5eb5u9.png

    (A) Normal Aim Speed / (B) Low Turn Speed
    4mlf62b0nfxgaod2.png

    (A) Decrease Aim Speed / (B) Normal Turn Speed
    k5vrbzj0v6sqaank.png

    Although it takes time, testing out different curve settings can help you fine tune the mouse response to better suit your needs.
  • Xbox 360 profiles


    There are a few key differences between PC games and console games using a mouse and keyboard, but once you understand them and work within the console limitations, you will have a much better experience with your KeyMander. Some of these key differences like maximum turn speed are addressed here.

    Consoles have about 3-8ms of latency for their control input with 8ms being from the polling speed of the console's USB ports (125Hz) compared to 1ms for PC (1000Hz polling speed). This normally isn't noticed as much when using an analog controller because the stick's dead zone and ramp up speed slow your look speed anyway, however a mouse doesn't have those limitations so under the right circumstances it is possible to notice some latency.

    Speaking of right circumstances, swiping the mouse back and forth quickly as if testing mouse response is one of the circumstances under which you could notice latency depending upon the game and your settings. Games using the higher 60fps frame rate have less noticeable latency than 30fps games, so this is one of the reasons Call of Duty: Black Ops III feels more responsive than Rainbow Six: Siege. Also, since BO3 has a much higher maximum turn speed, your can run much faster aim/look speeds without getting choppy.

    The dead zone setting also plays a role here in the response speed versus choppiness. Setting the dead zone lower will increase mouse speed and response, but making it too low leads to a choppy/jittery stair step-like effect which kills long range accuracy. Raising dead zone will feel smoother when moving, but will decrease speed and reaction which feels laggy when making small moves.

    The maximum resolution of the mouse also comes into play as mice with higher resolutions can run with higher aim/look speeds before becoming choppy. The maxim resolution of the mouse in your Wireless KeyMander Kit is 2000 dpi, which is enough to play pretty well for many users, but more competitive gamers should transition to a mouse with a higher maximum resolution of 4000 dpi or more.

    The sample profiles provided balance all these factors and play well for most users. For those seeking to reach the top of the leaderboard these profiles provide a good starting point for tweaking the settings for your equipment (mouse) and your style of play, so you can get the best possible performance.
  • Sensitivity Issues

    I turned off the deadzone so that any mouse movement=mouse movement in gamematty ice
    That will cause response problems with your mouse and invite ghost movement. Adjust the deadzone correctly and then cheat it a little if you want, but do not get rid of it completely. With your sensitivity so high, I would bet that your are very close to the game's maximum turn speed, so when you move the mouse fast you will exceed it and cause it to stop responding until the speed drops back below the max limit. The game's aim/look controls are fairly slow to begin with, so drop your sensitivity and increase your diagonal acceleration to 100% and test again. Diagonal acceleration isn't really acceleration but rather a balancing of X and Y movement as a percentage. If you can make smooth circles with your crosshairs when moving the mouse in a circle, then it's good to go.
  • Mouse Clicks donmt respond as fast


    Hi Dan,
    What you are feeling isn't actually lag but rather you were exceeding the games maximum turn speed (basically exceeding the input the game can handle) so it does nothing while above the limit, and makes it feel like you are going very slow. The more you go over the limit (by increasing the sensitivity too high) the slower it feels. You can read about it here.
  • Effects of in-game settings vs. Keymander inputs


    The in-game settings set the upper range limit of aim/look speed. The in-game settings must be set to maximum so that the mouse can make use of the full range possible, while the KeyMander software settings control the steps through that range. If not, you get slow and possible choppy movement from the mouse. The in-game aim/look setting does not normally affect acceleration, accept for games with built-in timed acceleration in which case it depends on how the developer set it up to function.

    Increasing the deadzone setting past the point where movement begins will create an accelerated aim/look speed. Ideally you want the deadzone exactly at the edge of movement, but some games with a poor aim/look mechanic can benefit certain play styles with a "cheated" deadzone, yielding a faster turning speed in the initial movement stages. Ideally you would set up the in-game deadzone for your controller so that you don't get aim/look drift, then set the profile deadzone based on that final in-game setting. This is the most accurate way to do it for games like Titanfall 2 that have deadzone in-game settings.
  • Looking for a Mouse


    Ahh, a fellow CS player! Actually I haven't played much in a long time, but waaaaaay back in the day that game consumed more of my free time than I care to admit.

    There is a learning curve in going from PC games like CS:GO to console emulation, because the though process is completely backwards when it comes to setting mouse dpi. In a PC you simply set it according to your preference and screen resolution. However, when we emulate a console we have an artificially capped speed limit that doesn't exist in most PC games. Console developers have to put a maximum speed so that pinning the stick in one direction creates a finite ramp that can be used to create a response curve so that controller movement can then be accelerated to provide fast turning speeds. Because of this cap we have to set the mouse to the maximum resolution (and in-game sensitivity to maximum) so that we have the mouse's entire resolution range to work within using the KeyMander software. That we get as smooth a response as possible from a digital device (mouse) working in an emulated analog environment (joystick).
  • Mouse doesn't feel smooth


    Hi Carter,

    What mouse are you using? Are you using our sample Overwatch profile? Let us know so we can get you up and running well.

    There are a few important things to understand about using the mouse. First, if the mouse and profile are not set up properly for the game you are playing, the mouse may feel sluggish or jerky. Second, mice with lower maximum resolution (dpi) will feel less smooth if the mouse sensitivity is increased too high in the KeyMander profile. Third, the maximum turn speed of the game will limit how fast you can move the mouse. Fourth, the aim/look mechanics in console games are different than PC because they are designed for thumb sticks. Some aim/look mechanics are very good like in the Call of Duty franchise, while others can be a challenge to overcome. Here's some more in-depth information about the mouse settings.
  • Possible to remove acceleration all together?


    Hi Cameron,

    Because console games have aiming systems designed for use with thumbsticks, removing acceleration like you are familiar with in the PC gaming world is a bit more complex. Most games have a non-uniform aiming response, with some game designers adding acceleration or negative acceleration, scaling the aim sensitivity, etc. to become more playable with a controller. Because of this, we sometimes need to add acceleration, etc. in order to counteract whatever modifiers are built into the game's aiming system. We have several tools built in to specifically address this need, but it isn't as simple as moving a slider or setting script like in a PC.

    That said, KeyMander will make pretty much any FPS game much more playable and PC-like if you tune a game profile to the way you play, and understand the limitations the console imposes (i.e. max turn speed). To help make getting started easier, we post sample profiles that some of our users or staff create and serve as a reference point. Some might work well for you as is or with minor tweaking, while others may not and you'll need to spend some time experimenting to see what plays best for you. In any case, try some things out and let us know where you can use some help, or if you have a killer profile, please share it with the community!
  • Controller and keyboard on but not working? help!


    The clunkyness is the resolution setting, the "lag" feeling is having the sensitivity and/or acceleration too high, and can also come from cheating the deadzone setting to make it feel faster. Try our sample Overwatch profile and set the sensitivity in KeyMander at 50 for testing. If you move slower using your arm like old school CS:GO players it will feel responsive but may not be fast enough for your liking. Once you have the feel you can start dialing in for your style of play, but remember that although OW has a better maximum turn speed than a game like Rainbow Six, it is still much slower than Black Ops III, etc., so you have to find the edge of "too fast" and work around that line or slower. You can get fast movement, but you have to first find the edge so you know the game's limits.
  • Profile with least amount of input lag


    Hi Bhavdeep,
    If your profiles are set up correctly and you are using a gaming mouse, you should not have any problems with lag. Instead I'm guessing what you are experiencing is exceeding the game's maximum turning speed. I think this link may help you better identify it, and we can help you work within the limits of the game to get maximum performance.
  • Common FAQs

    What game consoles work with the KeyMander?

    • The KeyMander gamepad emulator is designed to work with the PS4, PS3, Xbox One and Xbox 360. Make sure you have the latest firmware for the KeyMander (check here) and meet the following system requirements
    • PS4 requires a Sony Playstation brand wireless controller connected via a micro USB cable
    • PS3 requires a Sony Playstation brand wireless controller connected via a mini USB cable (Sony DualShock 3 SIXAXIS controller is recommended)
    • Xbox One requires a Microsoft brand Xbox One wireless controller connected via a micro USB cable
    • Xbox 360 requires a Microsoft brand Xbox 360 wired controller

    Can I use a laptop with KeyMander in place of a stand-alone keyboard?
    Yes, you can use a laptop as the keyboard. To use a laptop keyboard, do the following:

    • Open the KeyMander software on the laptop.
    • Connect the laptop to the KeyMander.
    • Press [F12] to switch to Play Mode.
    • The keyboard signals will be directed to the game console. To use the keyboard on the laptop, press [F12] again.

    Will a Sony Navigation controller work with the KeyMander?
    Yes, the KeyMander supports Sony’s Navigation controller as a normal game controller. Connect it to the KeyMander’s gamepad port. Please remember to change your controller ID in the PS3 system after all devices are connected.

    Will the KeyMander work with Wii or Wii U?
    No. The KeyMander supports only PlayStation 4, PlayStation 3, Xbox One, and Xbox 360 at this time.

    Can I use a wireless keyboard and mouse combo with KeyMander?
    Yes, when using a wireless keyboard and mouse combo with KeyMander, the wireless USB dongle must be plugged to the Keyboard port of the KeyMander.
    NOTE: Wireless keyboard and mouse combos are generally supported, but we are unable to verify every model on the market.

    Does the KeyMander support Bluetooth keyboards and mice?
    No. The KeyMander is not compatible with Bluetooth keyboards or mice at this time.

    What other kinds of peripherals will work with the KeyMander?
    The KeyMander also supports most USB Joysticks and USB Gamepads.

    Does the KeyMander support wireless game controllers?
    Technically Yes and No. KeyMander requires a wired controller in order for the system to function correctly. PS4, Xbox One, and PS3 original wireless controllers have the ability to function as a wired controller with the connection of a USB cable, so KeyMander supports these wireless controllers when connected in wired mode. The Xbox 360 wireless controllers are always wireless and use the USB cable only for charging, so they are not supported by KeyMander. For KeyMander compatibility with Xbox 360 a wired controller is required. Please note that original Microsoft Xbox 360 wired controllers do not have a detachable cable, so if your controller cable is detachable it is likely not compatible.

    Does the KeyMander require a PC to work on my game console?
    No, the KeyMander is pre-loaded with firmware that allows it to be connected directly to your game console without needing a PC. However, to configure the advanced settings using the KeyMander software requires the KeyMander to be connected to a PC or laptop.

    Will the KeyMander work with the basic keyboard and mouse that came with my computer?
    Yes, the KeyMander is designed to work with most USB based Keyboards and Mice.

    Can I use a gaming keyboard with KeyMander?
    Yes, however KeyMander does not support more than a standard 104-key layout, so extra macro keys will not function.

    Note: Not all keyboards are compatible due to the power requirements of some models. A standard USB port (like on a PS3) has a power output limitation of 500mA which must be shared between the KeyMander, keyboard and mouse. Some gaming keyboards with built-in headphone sound cards, USB hubs, LED backlighting, etc. can draw as much as 480mA on their own which means there is not enough current left for the KeyMander and mouse. In this situation an extra USB to mini-USB cable is needed (not included) and should be connected to an additional USB port or power supply like those commonly used for charging smartphones and tablets.

    There may also be certain keyboards that are not compatible because they require a specific software driver to work. Since KeyMander is not a computer there is no way to install and run computer drivers for the keyboard, so they will not be compatible. Most keyboards do work fine with KeyMander, but it is better to avoid keyboards with built-in USB hubs, sound cards, etc.

    Does the KeyMander support Macro keys on Gaming Keyboards, Mice, or Joysticks?
    No. The KeyMander only supports standard US 104-key Keyboard layouts. However, the KeyMander software has the ability to map up to 8 controller commands to a single button on your keyboard, mouse, or joystick.

    Does the KeyMander software support Mac or Linux?
    No. The KeyMander software currently supports Windows XP®, Windows Vista®, Windows® 7, Windows® 8 Windows® 8.1 and Windows® 10.

    What types of games are supported by KeyMander?
    KeyMander is the ideal solution for First Person Shooter games, but since the KeyMander emulates the game controller of your console it will also work with any games in your library.

    Will my headset work when my controller is connected to KeyMander?
    Xbox One – Headsets are not supported on the controller connected to KeyMander, however if you have a second controller you can connect your headset to it. If it is a wireless controller you will need to connect a micro USB cable to it so that it does not automatically turn off when sitting without use.
    Xbox 360 – Wired headsets are supported through the original Xbox 360 controller.
    PS4 – Headsets are not supported on the controller connected to KeyMander, however a USB headset can be connected directly to the PS4.
    PS3 – Headsets are not supported on the controller connected to KeyMander, however there is a workaround to allow a headset to pass chat and game audio. Please see the support topic KeyMander Headset Connection for PS3.

    How do I fix mouse movement that seems to lag or is slow to respond?
    Poor mouse movement/slow response indicates the game sensitivity and KeyMander's mouse sensitivity are not properly set. For proper mouse performance you must first set the in-game X/Y axis sensitivity to maximum, and then set the KeyMander's mouse sensitivity using the KeyMander software. The software has a place to input your mouse's DPI setting and then options to adjust your X and Y axis and diagonal movement settings. Once set correctly the mouse movement will be as fast as you wish to play.

    What is "Deadzone"?
    The deadzone is a small area around the game controller’s thumbstick control that doesn't respond to stick movement. Deadzones are built into games so that old controllers with slightly worn out sticks will not cause movement when the control is sitting still. Depending upon the amount of deadzone built into the game, this may case a delay in mouse response or sporadic movements when playing games with KeyMander. Properly adjusting the deadzone removes any delay to the mouse and delivers significantly sharper and smoother movements, and much more accurate results when aiming-down-sight in FPS games. For this reason adjustment of the deadzone is strongly recommended. Please note that the deadzone settings should be adjusted for each game so creating a profile for each game and saving the settings using the KeyMander software is also recommended. Please see the support topics Deadzone Setting with KeyMander Software and Deadzone Setting without KeyMander Software.

    What is Turbo Mode?
    Turbo mode allows for rapid fire of any controller button function assigned to the keyboard or mouse, and has 3 speed settings. Turbo must be configured for the button using the KeyMander software, and the Turbo Mode must be enabled during the game for it to work. Press F10 on the keyboard while playing to enable Turbo Mode.

    Why isn't my Xbox One responding to my brand new KeyMander?
    All KeyMander models should be checked to make sure they are running the most recent firmware before initial use. KeyMander units with running firmware versions older than v1.1.104 must be updated before they will work with Xbox One.
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