Also no issues with other games?

hmmm that is odd, could you make another profile and see if you get the same issue. Also can you upload the profile you are using so we could test it here?

If the Macro is being set directly to the mouse via the mice's software then it should work as long as the mouse has on board memory.

If you are adding macros with the keymander software then follow the information above.

So if you are shooting at a wall or something that is not a player does it shoot normally?

Do you have the model of the keyboard and mouse? We have multiple bundles with different Kaliber gaming mice and keyboards.

Hello,

Can you answer the questions below so we can assist you with your problem.

What console are you on?

What game are you playing?

What profile are you using?

What kind of keyboard and mouse are you using?

Was the profile working properly before?

Can you try upgrading the firmware on the keymander, it is okay if your Keymander is up to date already just upgrade it to the same firmware.

Are you using the normal Xbox one controller? Do you happen to have another Mini USB cable to swap for the one you are currently using for power?


What kind of equipment(KB&M) are you using? Are you also using two cables? One for the console and another for power?

We will get one working once the game is released!

See my reply on your other post!

Hello!
Before we find out where the issue is we need to get some more information from you.

What console are you on?

What game are you playing?

What profile are you using?

What kind of keyboard and mouse are you using?

Was the profile working properly before?

Hola, creo que puede haber contactado con el fabricante equivocado. No fabricamos el Logitech G502, así que no puedo ayudarlo con problemas específicos en ese mouse y su computadora. ¿O estás usando esto con el Keymander? Si es así, ¿puede explicar cómo lo está utilizando?

Estamos trabajando para actualizar nuestras instrucciones al español y deberíamos tenerlas listas pronto. Esto debería ayudar hacer la instalacion mas facil!

What would you have to do with the controller to mute the party chat? What buttons need to be pressed?

Make sure you also set the keymander software to 5600, not just on the mouse. They need to be set at the same dpi to get the best results!

Can you upload your profile so we can see the exact profile your working with.

Yes the mouse should be connected to mouse port on the keymander. Then set your mouse to 5000, after that make sure you match the 5000 dpi within the keymander software

First thing to do is to set your mouse and the keymander software to 5000 dpi.

And which profile are you using?

Understood! If you ever see the keymander's power light flashing then it is in firmware mode. Let us know if you need anymore help!!

On what console are you trying to do this? Technically you can try to bind the sequence that you normally do with the controller on a Macro but depending on what you actually have to do it may be to complicated to work.