update: changing usb port locations made no difference. i haven't tried connecting to the power port yet (need to purchase an additional mini usb) I will let you know asap.

-J

Will do...appreciate your help and I'll update you as soon as I know.

I'm using an Xbox One-S. The charging/sync cable I'm using is the one provided by Iogear with the package. It works fine as the controller works with or without the batteries. I have no external hardware connected to my console. Something to mention...it's a minor but telltale sign: when I have the keyboard plugged into the Keymander, the LED button that toggles the backlight colors is inoperative. Also the key lock indicators (num lock/caps lock....) do not illuminate. When I have it plugged directly to my laptop, they work. Power issue, perhaps...?

That said, when I have the Keymander connected to both my laptop and my console, it works... only if I'm also running the Keymander software on my laptop with the "Game Mode" tab engaged.

I do want to try an additional power source. Would connecting a USB between the Keymanders power port and the wall charger I use for my tablet suffice? The last thing I want to do is use an improper power source and fry my emulator lol

lastly, the controller is a Microsoft Xbox controller, not an off-brand.

...apparently I'm not the only one having keyboard issues with the Keymander/keyboard/mouse bundle. Is this a common concern?

St I have the Amazon bundle too and had similar issues; my keyboard was completely unresponsive. I ended up plugging the keyboard and mouse directly to my laptop and running the Keymander software...only then did it work. It's an issue I'm currently addressing as it shouldn't be necessary to have my PC hooked up to the Keymander. (see my post in this forum).

You may be in keyboard mode. F9 toggles between keyboard mode and game mode. When you press F9, a single beep from the Keymander indicates you are in keyboard mode, a double beep means you're in game mode. -J

I appreciate it! I just want to have a R6S profile ready that he can modify to his play style. He plays on both PC and XB1 but has frequently commented that the PC is more accurate than the console controller...hence the reason I got him a Keymander.

Merry Christmas

I finally got it to work (see my lengthy post in the setup forum lol). It appeared as if there was no communication between the Keymander emulator and the keyboard. Now I believe it's a software issue in the Keymander itself as it works only if I integrate my PC and run the Keymander software during gameplay. Odd.

Update: I plugged the keyboard and mouse to my laptop directly, bypassing the ports on the Keymander. At first there was still no communication. So I ran the Keymander software and clicked on the "Game Mode" tab. Success - both the keyboard and mouse work, including all the functions. This leads me to my next inquiry: Isn't the Keymander supposed to work independently (without a PC)? I'm relieved it is working now but the fact that it's necessary to run the software from my laptop during gameplay is puzzling.

I've had an issue with The Kaliber Gaming Aluminum keyboard / Retikal mouse package included with the Keymander. The mouse works perfectly fine as far as I can tell, but the keyboard is completely unresponsive. There's power to it (it lights up) but beyond that there's no communication at all. I'm hoping this isn't a hardware issue with the Keymander itself.

That will be my next step although I did try using my laptop with the same results. The keyboard I'm using is the one that came with the Keymander kit; the aluminum one you see advertised here. I'm wondering if it does require the additional power source.

I'm starting to suspect a hardware issue with the Keymander itself. I really hope not :(

That was one of the first things I tried; no response. Zero communication between the keyboard and console. There is power to the keyboard as it lights up, but that's it.

...some technical info:
keyboard - Kaliber Gaming aluminum gaming keyboard
mouse - Kaliber Gaming Retikal pro fps gaming mouse
charging/sync cable - iogear (included in Keymander kit)
firmware version: V1.2.119