Update- I can also play while having play mode activated but cannot switch through hotkeys.

Update on DMYCO so I kinda found a solution that will work with the new keyboard.I have the keyboard connected to the laptop. I hit simulation mode on my laptop and my new keyboard is working.When I exit simulation mode the keyboard stops working.Not only that on my keymander I do not have the keyboard connected via usb.I'm currently playing my games with the new keyboard but I have to have it on simulation for every game and have the keyboard connected to the laptop.

Yes I did use simulation mode and nothing has happened and yes it is the full version.

it only happens with with DMYCO keyboard. All other keyboards work fine.

http://productreviewinfo.tk/reviewdetail/B01KO77JNY/dmyco-mechanical-feeling-backlit-keyboard-led-gaming-keyboard-with-adjustable-backlight-usb-wired-illuminated-computer-keyboard-for-pc-games-office-multicolor-backlight this is the specs of the keyboard

I also tried resting the keymander.

Like the game Profile i am using?

yes I have and I save and update still same problem

yes I have I used my laptops keyboard and a wireless keyboard as well. The DMYCO is a wired usb keyboard.

where would I check the keybinding software? Is it where i set my keybinds page?