You press F11 to go into "Macro mode" while in play mode

Does the KeyMander work with a wired keyboard and did you try Simulation mode in the software to see if the keyboard works?

Does the mouse work when you do not play Fortnite? and did you make sure you're not in Keyboard mode (F9)?

This video should so the trick.

The KeyMander is under warranty for 3 years after purchase. Contact support and get a replacement KeyMander.

Download the profile to anywhere onto your PC and import the profile through the KeyMander software by right-clicking an empty profile and then clicking "Import".

Click on the attachment to download the KeyMander profile.

The Keymander comes with two charge and sync cables. If you need to buy a new one though, you can get them from here

You have the ability to swap the thumbstick used by your keyboard and mouse. Here is the post for it.

Check if you're in keyboard mode by pressing F9. One beep for on, two beeps for off.

Weird, I assume you're signed in when you click on the attachment. Maybe open the attachment in a new tab and see if that works.

You need to update the firmware through the software. There is a button that says firmware upgrade in the top corner. It'll bring up a window and then you select the firmware.exe upgrade from there.

The "straight out of the box KeyMander profile" does work, though not as good as a fine tuned profile.

An Android and Apple app is currently in the works but in the meantime there is this image for direct mapping with a controller.

to bind the last two buttons from my understanding is that you need to download the GMK602R software, bind the last two buttons to some random key on your keyboard and then bind those keys to a function in the KeyMander software. GMK602R Software

Couldn't imagine that it wouldn't if the past Razor keyboard work.

What in particular isn't working? Can you move in-game? Does your mouse work in-game?

Your Firmware might be corrupted. Try this post and see if that fixes it.

you can have a macro that uses the mouse scroll to press the switch weapon key.

Have a look at this image and see if that helps you.

What keyboard you you using?