• jaebyrd96
    0
    I've been trying countless times to get the keymander software and firmware onto my mac so I can play on my xbox but nothing seems to work. I downloaded virtual box for windows 10 and it wouldn't let me download an app outside of the Microsoft store. I tried to run windows 8.1 but I needed a product key. I tried running windows 7 but the files wouldn't download. I've spent 2 full days trying to figure out how to get keymander working. Any help?
  • Moderator [Derek]
    182

    We do not have a good way to run the KeyMander software on a Mac. I believe there are other users here that got it to work, but we don't support Mac directly so there's not much we can suggest. The only way I remember seeing it work firsthand was on a Macbook running bootcamp and Windows 7. However, we are working on our Android app now, which will be followed by our iOS version.
  • HelloWorld
    8
    I use it with Parallels to some extent, its ok to setup profiles and upload them but it crashes when you try to update the firmware. I didn't figure out a way other then using bootcamp...
  • Kevin77
    0
    I tried using Wine and it wouldn't open Keymander on my Mac. I'm not going to buy a Windows license just to run Keymander. When is the app coming out for iOS?
  • Moderator [Derek]
    182

    We were hoping to have it live already, but we are finishing the last round of testing for our first release now.
  • Fllair
    0
    is it done yet? surely. my product arrives very soon and I dont want to have to borrow my brothers laptop to have to set it up
  • Moderator [Derek]
    182

    We have a communication problem with iOS devices using the lightning connector, since our device uses the 3.5mm cable for data connection. We have so far been unable to solve the issue through with lightning to 3.5mm converter cables so we are now working on a different solution. Unfortunately that means Android and PC are the only two options at this time. I may have another option for you shortly. I will send you a message directly.
  • Fllair
    0
    It's ok, no need to continue. I received my product, only for it to not be compatible with my keyboard....
  • Moderator [Derek]
    182

    What keyboard do you have?
  • Moderator [Derek]
    182

    We haven't tested that keyboard here, but I've heard the other cooler master models work so I would have expected it to function. Is it not responding? If not, is the mouse responding? If both are not responding it is likely either a micro USB cable issue or you may be in Typing Mode. What console are you on?
  • Fllair
    0
    im on xbox, the mouse im using worked fine other then some weird habit it had of moving on it own (in game, not along my desk but it my have been something in my settings). I rang my friend who uses this product and he suggested the typing mode and after some time I could determine I was not in that mode.
  • Moderator [Derek]
    182

    If the mouse let's you look around in the game but the keyboard does not allow movement at all, then it may be possible the keyboard is using a non-standard protocol. If you have access to a PC I'd have you connect through the PC with the KeyMander in Simulation or Play Mode to see if it works then. If it works then but not when direct connected to the KeyMander that would indicate a compatibility issue.
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