It’s important to remember that Software as a Service (SaaS) platform providers, like Microsoft 365, take on the responsibility of application uptime and the underlying infrastructure. However, it’s still the customer’s responsibility to manage and protect their vital business data, according to Microsoft’s Shared Responsibility Model. It’s also worth noting that while many of the built-in features within Microsoft 365 can feel like backups, none of them adhere to the common definition of a backup, which is a separate copy of data that’s stored in a separate location that data can quickly and easily be recovered from. At Veeam, we’ve identified:

Accidental deletion: This is actually the most common cause of data loss in Microsoft 365. If you delete a user, whether you meant to or not, that deletion will then be replicated across the network. A backup could restore that user, either to on-premises Exchange or Microsoft 365.

Retention policy gaps and confusion: Retention policies in Microsoft 365 are designed to help organizations comply with regulations, laws and internal policies that require that they retain or delete content; they are not backups. But even if you do rely on your retention policy in place of a backup, these retention policies are hard to keep up with, let alone manage. A backup provides longer and more accessible retention that’s all protected and stored in one place for easy recovery.

To know more about Office 365 Backup solutions, visit O365CloudExperts.