• maverick
    4
    Everytime I go to play a game with my keymander it has a single beep In my headset then a following continuous long beep in my headset until I disconnect it please help
  • Moderator [Marco]
    71

    What console are you on and how do you have the headset connected?
  • maverick
    4
    I'm playing on the Xbox one X and it's connected to the controller
  • Moderator [Derek]
    199

    Let's check a few things:
    1. What headset are you using?
    2. Does this happen with other headsets?
    3. Have you tried a different controller?
    4. Have you tried a different micro USB cable?
  • maverick
    4
    1. Hyperx cloud alpha
    2. Yes
    3.yep all 6 of mine
    4. Yes
  • Moderator [Derek]
    199

    Has it always done this, has there been a recent change to your system?
    What controller model are you using?

    I haven't been able to recreate this problem here and I don't recall any other similar reports, so I'm wondering what is different in your system?
  • maverick
    4
    It's been doing this since I had my Xbox one but it didn't get annoying till now when I switched to my X I have no clue what to do
  • maverick
    4
    If you guys have like a video call I can demonstrate everything I do and let you listen to the continuous loud beep
  • Moderator [Derek]
    199

    We don't have a video call option, but you can upload a link to youtube or send us a file through the message system, or through email to our tech support team. I may be able to get onto our Discord community later, and if so I can at least hear the noise over the audio support there. Are you a member there?
  • maverick
    4
    No but I'll see what I can do as far as video like it still has power and everything but it's beeps in my ear and then disconnects with a continuous beep and won't stop until I unplug the keymander then it does it again
  • maverick
    4
    Here's the gear I'm using
    A standard computer keyboard and a black Webb 3200 dpi mouse with a wireless controller I wonder if it's the wireless controller
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