• Carlos Berndt
    0
    First sorry by posting here. I tried to post at troubleshooting section but was imposible.

    I update my keymander. Setup following the video.

    My keyboard works well but i can get my mouse working.

    Im running keymander in this way:

    - PS4
    - Keyboard and mouse Gamdias GKB6001 Kit - Teclado y Ratón Ares 7 Color Essential.

    Tried all solutions posted in forums no one works.

    The only way I made my mouse work was in simulation mode connected on the PC but i dont want to turn on my PC everytime I play PS4.

    Note: I connect a generic usb verbatim mouse to the keymander and it works but poorly.

    Please help.
  • Moderator [Derek]
    102

    Hi Carlos,
    The Gamdias does not work connected to the mouse port on the KeyMander? Does the keyboard allow full movement and button functions when the mouse is not working? If the Verbatim mouse functions but the Gamdias does not function at all (no aim/look movement or normal L2/R2 functions, it may be a compatibility issue, but I'd like to get more information first.
  • Carlos Berndt
    0
    No. Gamdias does not work connected to the mouse port on the KeyMander.

    Yes. The keyboard (also Gamdias) fully works with or without the Gamdias mouse connected.

    Gamdias work only when play mode on Pc.
    Update: The model of the mouse is Erebos LE.

    Both keyboard and mouse are led backlight version so i plug both power and game cables to the keymander.
  • Moderator [Derek]
    102

    Ok, that is definitely some kind of compatibility issue. I will have to order one of these mice to have our engineers test it and see if they can eventually add a patch for it. In the meantime I would suggest trying to find an alternative gaming mouse with at least 2000dpi, preferably 4000dpi or more.
  • Carlos Berndt
    0
    Ok Derek thx for your time. I hope that patch dont take so much I will be in touch i love that mice.
  • Moderator [Derek]
    102

    Hi Carlos,
    Our engineers added the patch to the FW v1.3.121.011 which you can download and use now. Sorry about the wait!
  • Moderator [Derek]
    102

    By the way, I had to send my only sample of the Gamdias GKB6001 set to our engineers for testing so I have not personally tested it. Please let me know what you find out!
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