• Macorden
    0
    I have tried everything on the forums I could find including the "Force the Xbox One to USB communication" and I cannot get the Xbox one controller to light up when plugging into the Keymander GE1337P. I bought my model years ago for the PS3 and it did not come with the 3-ended cable, but I have a cable that will light the controller up when plugged into the xbox one, but when I remove it from the xbox and plug it into the Keymander, the Xbox one controller only vibrates. Please help! Thanks!
  • Macorden
    0
    Okay, so I guess this Keymander is worthless. Thanks.
  • Macorden
    0
    So here is a weird one for someone. I flashed from firmware V1.3.124 to firmware V1.2.117.002 hoping it would roll back or something. After the flash was complete, I accidentally plugged the controller into the keyboard port on the keymander and now the mouse works. I can't use the keyboard though.
  • Macorden
    0
    The same issue occurs when I try to use the PS4. I cant use the Keymander with the controller plugged into the correct port, but if I plug the controller into the keyboard slot, the mouse works. Anyone able to help me on this?
  • Roscka
    1
    I guys...i buy keymander 4 Years ago buy now ,when i connect Key ti USB no Blue light,nothing dead. Help
  • Eduardo
    5
    I am a bit confused to all that your requesting please be more specific.
  • Roscka
    1
    Keymander not work,with USB there is no power light on. No power even on PC with 2 USB port
  • tyreik
    0
    i have a issue it worked fine out of the box i disconnected everything to updated and fix my setup for my xbox i reconnected and updated everything now when i plug my mouse in it trips my keymander out it make buzzing noise the keeps rebooting and turning my keyboard mic and controller off
  • Eduardo
    5
    Did you try the reset ?
  • Eduardo
    5
    Resetting the keymander should help with this if it does not then we need to check cable if the cables are not an issue then you may need to replace it.
  • Roscka
    1
    Bro...I try everithing...can you send a foto or a possible cable disconnected
  • Eduardo
    5
    What do you mean by a cable you mean the configuration of the keymander
    Video
  • Roscka
    1
    Bro i got 2 keymander, i know the machine. My Problem is easy, there is no power when i connect keymander in xbox even in pc. Is likes nothing is connected. Like something in Motherboard is burn i dont know
  • Eduardo
    5
    So for a replacement Please send a copy of your receipt to and the information below.

    -Your Full Name
    -Your Full Shipping Address (NO PO, APO, OR FPO BOXES)
    -Daytime Telephone #
    -Fax # (if applicable)
    -E-Mail Address
    -Product Model #
    -Product Serial #
  • Roscka
    1
    Thanks bro...i live in Italy is that a Problem?
  • headpoppa
    0
    hey my KEYMANDER 2 isnt working right every time I plug my mouse into it turns everything off n on repeatedly that plug into it... I bought it hope to play siege but it’s not working properly I got the chance to bind the keyboard but not the mouse cause it juss turns everything off
  • Eduardo
    5
    How are you giving it power and what kind of mouse are you connecting?
  • Eduardo
    5
    Yes sorry we only deliver in the states.
  • bizr007
    0
    So weird thing, my keymander responds on the Xbox, but once I get into PUBG, none of the controls work. Does anyone else have this issue?
  • Eduardo
    5
    Please check the cable connected to the controller it need to be a charge n sync cable. Make sure all the cables are connected correctly.
  • bizr007
    0
    all cable are correct. When I’m on the home page, the keyboard works fine. It’s only when I get into game it stops responding
  • Eduardo
    5
    Does this happen on any game? Have you performed the reset?
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