• troy bragg
    0
    When I start Keymander and Press F12 the software just closes. I am running Windows 10 64 bit v1909 with a Xbox One X.

    Event Viewer shows:

    Fault bucket 2062695658636980417, type 5
    Event Name: CLR20r3
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: GE1337P_SW_V1.3.122.exe
    P2: 1.3.122.0
    P3: 5ae0e689
    P4: GamepadEmulator
    P5: 1.3.122.0
    P6: 5ae0e689
    P7: f0
    P8: 0
    P9: System.IndexOutOfRangeException
    P10:

    Attached files:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2D3A.tmp.dmp
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2DA9.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2DB9.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2DBB.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2DCC.tmp.txt

    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_GE1337P_SW_V1.3._128abf125b0b4846029acf6d697bef5f24e5bab_f7009a86_77d0e9e6-9a63-4f44-ab29-5972bc9ecbb4

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 2920cdd0-4751-46c4-a943-a6281e1ac348
    Report Status: 268435456
    Hashed bucket: ebab717020a6e0d57ca02ac5dccc30c1
    Cab Guid: 0
  • troy bragg
    0
    I also have the report.wer file available for analysis, please help!
  • Moderator [Derek]
    190

    The software crash is almost always caused by a conflict with anti-virus programs. Try adding and exception for the KeyMander software and see if it works normally.
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