• madalin
    0
    Whenever i try upgrading the software with the newest firmware V1_3.123 i get the same error “No HID device attached to the USB port (code : 4183)”
    I think my cables are connected properly, right now one of the cables is PC to PC port and the other one is PC to Power port, i’ve tried with XBOX to Game/Power and even USB Power Brick to Power, none of these seems to work. My PC detected the keymander as i can see in “Devices and Printers” at the unspecified section -> Gamepad Emulator V1.2.119, last i used the keymander was in 2018, i tried the reset firmware too, but i get the same error, please help.
  • Moderator [Derek]
    147

    Are you using the Firmware Upgrade option from the Help tab in the KeyMander software or are you trying to just double click the firmware utility? Did you remember to unzip the firmware file first?
  • madalin
    0
    I managed to upgrade the keymander from another pc without a problem, now back on my laptop, after launching the software i was surprised to find out that the keyboard and mouse aren’t working, only the f1-f9 are working on the keyboard and no mouse action. The f12 button isn’t doing anything but a sound, when i press it on the laptop’s keyboard, it’s working. Just to be clear, i have two keyboards, one connected to the keymander, and one from the laptop. I want to mention that a year ago, I didn’t had any problems with the keymander.
  • Moderator [Derek]
    147

    Is the orange KB LED on the KeyMander lit up?
  • madalin
    0
    All of the leds are lit up, including the turbo mode, a solid orange and sometimes is just beeping orange
  • Moderator [Derek]
    147
    That's why it isn't working, you're in keyboard mode. Press F9 until the orange light stops flashing. and press F10 to turn Turbo off.
  • madalin
    0
    Hello, i tried that today and it doesn’t work.
  • Moderator [Derek]
    147

    Let's start from the beginning. I see you have two keyboards, so let focus on getting the KeyMander up and working first with the keyboard connected directly to it. What keyboards do you have?
  • madalin
    0
    Ok, so i have the laptop keyboard which is from an asus, and the keyboard connected to the keymander is something called drangonwar, some cheap kb anyway (please note that i used this keyboard before on the keymander and it worked). I noticed myself that the f9 and f10 are doing their jobs on the dragonwar kb, but the f12 is just making a sound, so to stop simulating or playmode i must manually go to the laptop and press f12, and it works.
  • Moderator [Derek]
    147

    If the orange LED is not illuminated and F12 works on the Asus keyboard, it sounds like the keyboard connected to the KeyMander is not outputting the correct signal from the F12 key. Have you tried any other keyboard? Have you tried connecting the Dragonwar keyboard to the PC and see if pressing F12 on it works while connected to the PC?
  • madalin
    0
    Im sorry but i do not own any other keyboard. As i said before the keyboard worked somewhere in 2018 jan-feb, I didn’t damaged it or something else from 2018, i kept it in a drawer all time.
  • madalin
    0
    By the way, i think i have some issues with the gamepad cable, i got an original cable from xbox, but when I plug it in, its just buzzing. As i seen in other forum discussions, it should’ve turn on too. So i search some things out on this forum and found that cable troubleshooting with the new cable from the units sold in 2018, so i’ve tried that too, as expected, the controller just buzzed, it never turned on as you said in other discussions.
  • Moderator [Derek]
    147

    OK, do you have this cable pictured below?
    lcaczf4tt9qyyakq.jpg

    If so, please do this to test the system:
    1. Make sure the console and controller is off.
    2. Make sure your KeyMander cable is connected to the back of the Xbox One, not to the front or side USB ports.

    3. Take the batteries out of the controller.
    4. Connect the cable in the image above as shown in this image below:
    dohx32dct7ezkojz.jpg
    5. Press the Xbox button on the controller to turn on the Xbox One console.
    Is the console powered up? If the controller just buzzes and does not turn on that indicates a power problem which could be caused by a bad connection at the controller or a bad USB port on the console. Change to the other USB port on the back of the console and see if that solves it. If not, try another controller to make sure the micro USB port on the controller is not damaged. If the controller is dropped with the cable connected a few times, the connector port can be stretched, bent or have pins damaged so this is a good way to check to make sure that isn't the problem.
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