• buhroke
    0
    I watched the video, read the instructions, and my mouse still isn't working for the game and neither is my keyboard. they're both the keyboard and mouse that came with this ion gear can someone help me please? I'm trying to play over watch on Xbox one.
  • Moderator [Derek]
    199

    Hi Buhroke,

    What cable are you using to connect your controller to the KeyMander? Have you tried using a different cable? The large majority of these problems are due to using a changing cable that came with rechargeable controllers, and these cables usually are of poor quality or do not have the extra wires for data transfer. Make sure to use a good charge and sync cable, then let us know if that worked for you.
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