Mouse stopped working randomly
  • Monty
    0
    When I first got the keymander everything was working fine, then after about 2-3 months it starts acting up with my mouse and I constantly have to tilt the usb on the mouse to get it to work again. And today it won’t even let me get it to work at all now I don’t know if I accidentally changed a setting or did something but I’ve been trying to get this fixed because this is the only way I can play for my livestream. What could have happened? And what can I do?
    Monty Options
  • Moderator [Marco]
    75
    ↪Monty

    What kind of mouse are you using and have you tried a different mouse? If moving the USB connection gets it to work it may be a bad connector on the mouse or the keymander so trying a different mouse will tell us where the problem is.
    Moderator [Marco] Options
  • Monty
    0
    I’m using a wireless Logitech m510 I was thinking of buying a new mouse just wasn’t sure if that was the right call
    Monty Options
  • Moderator [Marco]
    75
    ↪Monty

    Do you have a normal office mouse you can try? Even if it does not track properly just to see if it functions properly.
    Moderator [Marco] Options
  • Monty
    0
    No sadly I only have this one mouse but it won’t be a problem getting another I just don’t wanna get a new mouse then find out it’s the keymander with the problem and have to spend more on a new one
    Monty Options
  • Moderator [Marco]
    75
    ↪Monty

    Understood, how about trying the mouse on a PC ? We can at least check to see if the mouse is good that way.
    Moderator [Marco] Options
  • Monty
    0
    Yeah I did that, the mouse works fine
    Monty Options
  • Moderator [Marco]
    75
    ↪Monty

    Have you tried using simulation or play mode through the software? Try leaving the mouse in the PC and using simulation or play mode.
    Moderator [Marco] Options
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