• Dalen Gales
    0
    I had just finalized my profiles and got everything ready to play, I plugged in my turtlebeach XOfour headset into my xbox one controller and everything was great. I was only able to play for about 2 minutes until my headset let out a loud screech followed by my controller turning off. Any ideas on what to do?
    I’ve tried taking out my rechargeable battery pack and it still happened. I just wanna talk to my friends and hear game, any help would be great. Thank you
  • Moderator [Derek]
    199

    If the controller shuts down (power off) with the game audio still on, it can cause that screech you heard. Now we need find out why yours turned off. Which model Xbox One do you have? Are you using a standard or Elite controller?
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