• Pulse
    0
    This exe file opens and just has an hour glass thingy going round and round and does absolutely nothing. I see no menu, no options, just a window with a circle going round and round. Your youtube videos are you kidding me? No first hand instruction? No every one has a $4k high end Pro Gaming System. I meet the recommendations, but you provide no firmware trouble shooting. Maybe I should have gone XIM4.
  • Moderator [Derek]
    199

    If the software opens but you see only this it means the PC is not seeing the KeyMander connected.
    pp1egw18188b9qqw.jpg
    Do you have both mini-USB cables connected? There are three ways to connect:
    1. Connect the one cable between the PC port and your PC. Connect the other cable between the Game port and the console.
    2. Connect the one cable between the PC port and your PC. Connect the other between the Power port and a USB power supply, like a wall charger for a smart phone or tablet.
    3. Connect both cables to the PC: one to the PC port and the other to the Power port.

    If the KeyMander power light is on, the PC should connect and the app will be able to open and look like this:
    vbfcx9a2u7jix094.jpg

    If the KeyMander is not powered up, or if it is powered but the PC is not connected to the PC port, the app will not open. Please check the above information and let us know.

    BTW, is this the video you watched?
  • Pulse
    0
    Well I managed to get it done properly, yesterday I just moved the cables around till it accepts it. So it works. Only issues I am having now is the GKM602R Mouse won't stay at the set speed. It resets to the slowest speed in BF4 and MW3. Also I have no idea what the dpi speed is for this mouse.

    When I use my aim down sights its extremely slow turning around. I ended up going back to my Logitech G402 mouse and my Dell Keyboard which both seem to work. But I find the GKM Mouse to be much more comfortable. I have noticed there is a slight delay in MW3 and BF4 when I use the mouse buttons. If I use the keyboard to sprint in BF4 pressing left arrow and up arrow at the same time the guy stops running. On PC I don't get that issue. So its definitely a firmware issue. On the 360 controller if I go diagonal say pushing the joystick to the top right side he runs in that direction without stopping after taking 3 steps. So im a bit confused on that aspect. I am also wonder if you can add the option to run for example the X button in mw3 is reload/melee/interact. Can I set a button for reload and another for melee and another for interact?

    Like I wanted to use reload for num-4 and melee for wheel up and interact with the thumb button on the side of the mouse. Is it possible to do so?

    Is it possible for you guys to implement say a DPI profile in keymander or in the mouse settings app?
  • Pulse
    0
    Yep I was right you guys can't handle constructive criticism. How do you expect to grow as a company if you don't let your customers post their reviews of your products. Its ok ill make sure I post it on my youtube page a nice video explaining my experience with Keymander or should I say Kidsmander. I guess the clan you sponsor or represent aka Kalibre Gaming is really a bunch of unprofessional immature kids. Oh and by the way your firmware has a bug since it crashed my .NET application my computer has been malfunctioning. Makes me wonder if your apps contain virus's too. I know it did because I closed your software and the .NET application started back up.

    wow im not being monitored no more, I guess my previous post about me returning your stuff shows, your really control freaks. You deleted my constructive criticism post. Childish! That's what creates a bad reputation for a company. A customer should have the right to post his experience, and if you delete the post, it shows you don't appreciate insight into your own products. No wonder the forums here hardly has a community.
  • Pulse
    0
    Just now the firmware or your app crashed my microsoft .NET frame work making any mouse or keyboard connected unuseable. This stuff is complicated to use, honestly the power port and pc port are very very confusing. I don't want your stuff anymore if its gonna crash other programs and hardware on my pc. Your mouse is laggy, and the fact that all my posts are monitored before posting is absolutely retarded. If you have to monitor your customers posting issues, then you suffer with insecurity issues. Mouse keeps changing its speeds on its own right after I set it up, You have 2 acceleration types, and the + and - button on the mouse keeps resetting. The Mouse app speed is at max, my ingame sensitivity is at 10 max for mw3 and aim down is super slow but in the keymander its at 200. its amazing how my look without aim down sight is 100 and its really fast. But ADS is super slow. Its the same in BF4. My joystick is faster than a your software and device.
  • Moderator [Derek]
    199

    When I use my aim down sights its extremely slow turning around. I ended up going back to my Logitech G402 mouse and my Dell Keyboard which both seem to work. But I find the GKM Mouse to be much more comfortable. I have noticed there is a slight delay in MW3 and BF4 when I use the mouse buttons.Pulse
    The mouse in the GKM602R kit has 3 dpi settings, maxing out at 2000 dpi. This is the setting you want to use with KeyMander, and unless you accidentally press the - button on the top it will stay at this setting. The turn speed when aiming down sight can be set independently of the aim/look setting so you can increase or decrease the speed as needed. The G402 is a much higher end mouse than the one included in the GKM602R, so if you have that available you should be using it instead. Remember to configure and save all your G402 mouse settings in the Logitech software first, or the mouse will revert to the default settings when you plug it into KeyMander and you will not get the highest performance level your mouse can provide.

    If I use the keyboard to sprint in BF4 pressing left arrow and up arrow at the same time the guy stops running. On PC I don't get that issue. So its definitely a firmware issue. On the 360 controller if I go diagonal say pushing the joystick to the top right side he runs in that direction without stopping after taking 3 steps. So im a bit confused on that aspectPulse
    The problem with pressing A+W+Left Shift to sprint diagonally as you mentioned is likely caused by your Dell keyboard not being an "anti-ghosting" keyboard. In standard membrane technology PC keyboards the keys are not discretely output, meaning pressing multiple keys at once can cause some keys not to register. Here's some specific info about it, but anti-ghosting issues are not related to the KeyMander at all. If you have issues using the Left Shift for sprint, you can map it to a different keyboard key or mouse button.

    You can set any of the controller buttons to any keyboard key or mouse key you prefer, however if the game combines these functions into a single controller button, then the KeyMander cannot separate them as it just replicates what the controller does. Call of Duty: Modern Warfare 3 does have five different controller configurations and the Default configuration uses X for use/reload, right thumb stick button for melee, so you could map them as you prefer.

    You mentioned needing a dpi profile, but I'm not clear what you are asking. Are you requesting a game profile for a specific game? If so, what game do you need and I will see if we have it in our library if it isn't already posted here in the forum.
  • Moderator [Derek]
    199

    We don't monitor posts before they go live, however if your post contains anything flagged by our forum's language filter it will be automatically quarantined until one of our moderators reviews it. We actually value constructive criticism, however if that post ventures into a TOS violation, etc. it may be blocked or removed.

    Oh and by the way your firmware has a bug since it crashed my .NET application my computer has been malfunctioning. Makes me wonder if your apps contain virus's too. I know it did because I closed your software and the .NET application started back up.Pulse
    There are no viruses in the KeyMander app or firmware as confirmed by multiple anti-virus scanners used prior to uploading, so if you are experiencing issues from a virus it did not come from any of our servers. You may want to review your .NET framework version and update it if it is out of date.
  • Moderator [Derek]
    199

    If your posts are not immediately showing and you have not used prohibited language, then you have somehow been flagged by our spam filter for some reason. I have asked our forum manager to look into it as a couple other people's posts have been have been flagged for unknown reasons as well.

    If you are experiencing lag with the GKM602R mouse, please try your G402 with the same settings and see if the problem persists. If the response is slow with both mice it is a problem with the way you have configured your profile, and we can help you fix it with some basic information from you. If the problem is only with the GKM602R mouse, then it may be a problem with the wireless dongle and it may need to be replaced. Please check and let us know so we can replace the dongle if needed.

    Mouse keeps changing its speeds on its own right after I set it up, You have 2 acceleration types, and the + and - button on the mouse keeps resetting.Pulse
    Which mouse is changing speeds by itself, the GKM602R mouse, the G402 mouse, or both?

    The Mouse app speed is at max, my ingame sensitivity is at 10 max for mw3 and aim down is super slow but in the keymander its at 200. its amazing how my look without aim down sight is 100 and its really fast. But ADS is super slow.Pulse
    This is normally the result of exceeding the game's maximum turn speed (see Maximum Turn Speed here), but I need more information to better help. A sensitivity setting of 200 is way too high, and is probably exceeding the turn speed limit of both games, but it should be better in MW3 than BF4 because the turn speed limit in MW3 is much higher. Upload the profile you're using or upload a screen shot of your setting as we can help dial it in.
  • Pulse
    0
    1.) Your instructions say put it on max speed check your video.
    2.) Your GKM602R wouldn't save speeds it kept resetting to default slow speeds.
    3.) Make a product more user friendly.
  • Moderator [Derek]
    199

    1.) Your instructions say put it on max speed check your video.Pulse
    Our video says to increase the game's aim/look sensitivity to maximum, which is 20 (Insane) in the game's options menu as seen below:
    as85k2t3hjpoo58i.jpg

    Do not set the KeyMander Aim/Look sensitivity to maximum, as it will be unplayable with most games. A good rule of thumb when creating profiles from scratch is to start with the sensitivity at 50 and go from there.
    e0om0wk586mhglys.jpg

    2.) Your GKM602R wouldn't save speeds it kept resetting to default slow speeds.Pulse
    The GKM602R does not have a place to save the resolution, only dpi adjust buttons on top of the mouse. Press the dpi+ button (circled in the image below) until the mouse wheel light blinks 3 times indicating it is set to maximum resolution (2000 dpi).
    c6wjkwpnw316vvo7.jpg

    3.) Make a product more user friendly.Pulse
    If you have any specific suggestions that could improve the ease of use or setup, please feel free to list them here or in the KeyMander Wishlist thread.
  • AlfiD
    0
    Hi, I'm having trouble setting up my keymander. The software just keeps spinning and the blue power light on my keymander isn't flashing, its just staying on.
  • Moderator [Marco]
    71

    If the power light is flashing that means it is in firmware mode, the firmware may be corrupted.

    Try running the firmware file here on its own.
  • Moderator [Derek]
    199

    Or, if this is the first time you've connected to the computer your USB port may not be seeing the KeyMander. Make sure to connect both cables to the PC, one to the PC port on the KeyMander and the other to the Power port on the KeyMander and see if it connects.
  • AlfiD
    0
    I have managed to get it all working fine now but i use the Logitech g903 and I play over watch on pc at 400 dpi and 10 in game sensitivity but I want to use a mouse and keyboard on console so how do I get this sensitivity on the keymander. Do I have to change my dpi because it moves very slow on my PS4. And do I just have to find my own sensitivity in the software
  • Moderator [Marco]
    71

    Max out your DPI on the G903 and match that in the keymander software. Then change the sensitivity to your own liking.
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