• Dan
    0
    I did everything right in the set up video, changing to controller mode and having a charge and sync micro cable but it still seems that it is not working, what can I do?
  • Dan
    0
    I'm also on Xbox One
  • Moderator [Marco]
    26
    Can you give me a description of how you have the cables connected from the keymander to Xbox. Also are you using an official Xbox wireless controller ?

    One thing you can do to test the cable is shutoff the controller then connect it to the keymander, if the cable is good it should turn on and stay on, if it is just a charging cable it won't stay on.
  • Dan
    0
    1 micro cable is connected to the console, the other one is connected to the PC. I bought a charge and sync cable, its even labelled on the front 'Charge/Sync micro - USB. I'm using a official Xbox controller and I'm playing Xbox from the Xbox app on windows 10, does that do anything? Software is updated to the latest.
  • Dan
    0
    Please Help
    Thank You
  • Moderator [Marco]
    26
    Can you follow the steps below to make sure the cable is working properly.

    1. turn off Xbox controller
    2. disconnect from keymander
    3. reconnect to keymander

    At this point tell me what the controller does, does it buzz and turn off ? Or does it turn on and stay on ?
  • Dan
    0
    It buzzes and and doesn't turn on but when I take the batteries out and turn on the controller it will stay on
  • Dan
    0
    My USB doesn't turn it on but when I take the batteries out, I hold the button to open the controller and it stays on and when I unplug the cord it turns off.
  • Moderator [Marco]
    26
    If the cable is good it should turn the controller on by itself and stay on, can you tell me what kind of cable you have so I can look it up. Also the cable going to the Xbox, on which USB port on the Xbox is it connected ?
  • Dan
    0
    Insignia Charge and Sync Micro - USB Cord, one of the USB ports at the back of the xbox beside the HDMI cord
  • Dan
    0
    It does this with all of the charge and sync cables, i just tried the EZO power data cable and it still doesn't work
  • Moderator [Marco]
    26
    Is this an Xbox One or Xbox One S ? If it is the original Xbox One make sure the cable is connected on the USB port on the side of the Xbox.
  • Dan
    0
    Normal Xbox, thank you so much for answering my concerns.
  • Dan
    0
    What should I do after?
  • Moderator [Marco]
    26
    After that what I want you to do is turn off the Xbox then turn it back on but turn it on by pressing the button on the Xbox not the controller.

    Also the keymander should have came with two mini USB cables try swapping the one that is going to the Xbox.
  • Dan
    0
    In fact, all my macros are not working
  • Moderator [Marco]
    26
    Macros are not activated by default, press F11 when you get a single beep that means Macro Mode is on
  • Dan
    0
    Everything is fine now but my mouse isnt that smooth
  • Moderator [B]
    1

    Here are some tips to get a smooth experience.

    • In the settings menu of the KeyMander, set the maximum DPI number that your mouse is rated at.
    • On your mouse, set the DPI to maximum.
    • In the game menu, set the sensitivity to max.
    • Adjust the mouse sensitivity through the KeyMander software.
    • Adjust your deadzone settings. Play with the deadzone and make it smaller.
    Doing all these steps will give you a smooth play. It's important with the DPI settings at max so that it gets the best resolution for your mouse sensor.
  • Dan
    0
    Everything was working fine but the one day my controller wouldnt connect to the keymander
  • Moderator [Derek]
    102

    Hi Dan,
    Were you playing remotely over Windows 10 or connected directly when you had issues with the controller connecting? Normally controller issues are due to one of two common problems: a poor micro USB cable or connection, or the controller is connected wirelessly and is not switching. To make it easy to test, take the batteries out of the controller and see if the problem is resolved.

    Did you resolve the issue with the mouse response? If not, what game are you playing and what mouse are you using?
  • Dan
    0
    Im sorry may you explain what remotely over Windows 10 and directly connected. The micro cable was working before but wont connect between the keymander and controller anymore. Im playing Overwatch and my keyboard and mouse is a Logitech MK710 bundle. This was working perfectly fine before.
  • Moderator [Derek]
    102

    Hi Dan,
    I just sent you a PM, so please check your messages.
  • Omar jamal
    0
    derek plz help me my keymander just turned off without touching it i was connecting my keymander to my pc and i was trying to put the sensitivity i press f12 because the sensitivity was bad and the keymander just turned off plzzzzzzz anwer my question
  • liam maxfield
    1
    I think I have just had the same problem have you now got no power on the keymander light to?
  • Omar jamal
    0
    yeah it dosnt turn on but my mouse and keyboard turns on but i cant click any thing
  • Omar jamal
    0
    Can u plz answer my question fast i dont want my weekend be trash
  • liam maxfield
    1
    Yeah sounds the same. I had to install the old software then reinstall the new updated one mine is working again now. If you look on the old threads for keymander doesn’t work on page 4 there’s a link on the second post if you follow that then you should get it.
  • Neall
    0
    Does keymander work with a wired xbox one controller?
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