• Ken S
    0
    I purchased the combo keymander, mouse and keyboard pack from Amazon. The keyboard does not work, while the mouse does. I have all of the cables attached correctly. The Keymander model is GE1337P. The keyboard model is GKB704L-BK.

    I have run the latest firmware upgrade to the keymander as well.

    And I know that the cables are attached correctly since i attached a logitech keyboard to the same port and it works. I also know that if you press F9 with the keyboard attached it should beep. It does beep for the logitech, but not the combo keyboard.

    So, to recap, the packaged keyboard does not work. What is the fix?
  • Moderator [Marco]
    69

    Sorry to hear about the issue, if I am correct you are talking to our support group as well correct? No need to reply hear we continue communication through there.
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