I’ve tried many micro usb cables, finally settling on a Microsoft charge and sync. Which was working flawlessly, until 2 days ago. I have used the included cable to troubleshoot with the same result. The controller will vibrate, but not come on, when plugged in.
I have used my elite controller and a newer controller, same result. I have a third controller and I’ll try that this evening.
I have turned off and unplugged the Xbox. This solved the issue for 30 seconds. But the controller ceased to respond to the commands, shortly thereafter. Also, the Xbox responds poorly to doing this, so it’s not something I want to repeat again.
I’ve wound back the firmware on the keymander. I was not aware of a brand new firmware release yesterday. Does it address this issue at all?
When is tech support available?